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Shipping & Returns

International orders may incur a Customs import duty and tax fee. You will be notified that this payment is required and it is the responsibility of the recipient to complete this payment.

If you wish to return your product, please ensure that it's in the original condition, within 7 days of receiving your purchase. It must include all original packaging; including dust bags, boxes and labels. Original shipping costs are non-refundable and please note that only the product value can be refunded, shipping and delivery costs for a return will be at the buyer's expense. Nordik reserves the right to refuse and return on merchandise that does not meet the above requirements.

In the unlikely case of a manufacturing defect, please email us at contact@nordik.co.nz within 7 days of receiving your item.